Managing Software Updates

Keeping your software up-to-date is essential for security, performance, and access to new features. However, managing updates across operating systems, applications, and drivers can be challenging. This comprehensive guide will help you understand how updates work, develop effective update strategies, troubleshoot common update issues, and strike the right balance between security and system stability.

Why Updates Matter

Software updates aren't just about new features—they often contain critical security patches that protect against emerging threats. According to recent cybersecurity reports, over 60% of breaches involve vulnerabilities for which patches were available but not applied. A consistent update strategy is one of the most effective security measures you can implement.

Quick Tips for Update Management

Create system restore points or backups before installing significant updates.
Schedule updates for convenient times when you don't need immediate access to your device.
Prioritise security updates over feature updates when time or bandwidth is limited.
Keep all software updated, not just your operating system—browsers, PDF readers, and media players can be vulnerable too.
Check for updates manually if you've disabled automatic updates or think you might have missed one.

Understanding Software Updates

Types of Software Updates

Different types of updates serve different purposes and may require different approaches:

Security Updates

Address vulnerabilities that could be exploited by malware or hackers. These should receive the highest priority and be installed promptly.

Bug Fixes

Resolve software issues, crashes, or functionality problems. These improve reliability and should generally be installed soon after release.

Feature Updates

Add new capabilities or significantly change how software works. These can be scheduled for convenient times and may require more testing.

Driver Updates

Update hardware component software to improve compatibility, performance, or fix issues. These should be approached cautiously if hardware is working well.

Service Packs/Major Updates

Bundle multiple updates, often including both security fixes and new features. These require more time to install and should be planned carefully.

Definition Updates

Update databases used by security software to identify threats. These should be installed automatically and frequently.

Update Delivery Methods

Software updates reach your device through several mechanisms:

  1. Built-in update systems: Most operating systems and major applications include their own update mechanisms that check for, download, and install updates automatically or semi-automatically.
  2. App stores: Mobile devices and some desktop platforms use centralised app stores that handle updates for multiple applications.
  3. Manual downloads: Some software requires you to visit the developer's website to download and install updates manually.
  4. Package managers: Linux distributions use package managers (apt, yum, etc.) to update both the system and applications.
  5. Enterprise deployment tools: Organisations often use specialised tools like WSUS, SCCM, or MDM solutions to manage updates across multiple devices.

Update Release Cycles

Understanding update schedules helps you plan and set expectations:

  • Regular scheduled releases: Many companies follow predictable patterns, like Microsoft's "Patch Tuesday" (second Tuesday of each month).
  • Out-of-band critical updates: Urgent security fixes may be released outside the normal schedule when serious vulnerabilities are discovered.
  • Feature update cadence: Major feature updates typically follow longer cycles—for example, Windows now generally releases feature updates annually.
  • End-of-life considerations: All software eventually reaches end-of-support status, after which updates—including security patches—are no longer provided.

End-of-Support Warning

Using software that's no longer receiving security updates dramatically increases your vulnerability to cyber threats. When software approaches its end-of-support date, plan to upgrade to a supported version or find an alternative solution.

Operating System Update Strategies

Windows

Windows Update

macOS

Software Update

Linux

Package Managers

Mobile OS

System Updates

Windows Update Management

Microsoft Windows offers several approaches to update management:

  1. Configure Windows Update settings:
    • Go to Settings > Windows Update
    • Click "Advanced options" to customise update behavior
    • Options include pausing updates, scheduling restart times, and prioritising feature updates
  2. Check and install updates manually:
    • Go to Settings > Windows Update
    • Click "Check for updates"
    • Install available updates by following the prompts
  3. Use Active Hours:
    • Go to Settings > Windows Update > Advanced options > Active hours
    • Set times when you typically use your device to prevent automatic restarts
  4. Defer feature updates:
    • Windows 10/11 Pro, Enterprise, and Education editions allow deferring feature updates
    • Go to Settings > Windows Update > Advanced options > Choose when updates are installed
    • Set deferral periods for feature updates (up to 365 days) and quality updates (up to 30 days)
  5. View update history:
    • Go to Settings > Windows Update > Update history
    • Review previously installed updates and uninstall problematic ones if necessary

macOS Update Management

Apple macOS provides a straightforward update system:

  1. Configure Software Update settings:
    • Go to System Preferences > Software Update
    • Check or uncheck "Automatically keep my Mac up to date"
    • Click "Advanced" to customise settings for checking, downloading, and installing updates
  2. Check and install updates manually:
    • Go to System Preferences > Software Update
    • Click "Update Now" or "Upgrade Now" for available updates
  3. Manage update notifications:
    • Go to System Preferences > Notifications > Software Update
    • Customise how update notifications appear
  4. View update history:
    • Open the App Store
    • Click your Apple ID in the bottom left
    • Select "View Information" to see purchase and update history
  5. Terminal commands for advanced users:
    • Use softwareupdate command in Terminal for more granular control
    • Example to list all available updates: softwareupdate --list
    • Example to install all recommended updates: softwareupdate --install --recommended

Linux Update Management

Linux distributions use various package managers to handle updates:

  1. Ubuntu/Debian-based distributions:
    • Use the Software Updater GUI application
    • Or use terminal commands:
      sudo apt update
      sudo apt upgrade
    • Configure automatic updates in Software & Updates > Updates
  2. Fedora/RHEL-based distributions:
    • Use the Software Center or GNOME Software application
    • Or use terminal commands:
      sudo dnf check-update
      sudo dnf upgrade
  3. Arch Linux and derivatives:
    • Use terminal commands:
      sudo pacman -Syu
  4. Automate system updates:
    • Use tools like unattended-upgrades (Debian/Ubuntu) or dnf-automatic (Fedora)
    • Configure update frequency and whether to automatically reboot when necessary

Mobile Operating Systems

Smartphones and tablets have their own update mechanisms:

  1. iOS/iPadOS updates:
    • Go to Settings > General > Software Update
    • Enable "Automatic Updates" to install updates overnight
    • Use "Download and Install" for manual updates
  2. Android updates:
    • Go to Settings > System > System update or Settings > Software update (varies by device)
    • Tap "Check for update"
    • Some devices allow scheduling updates for overnight installation
  3. Update over Wi-Fi only:
    • Configure both iOS and Android to download updates only when connected to Wi-Fi
    • This prevents using mobile data for large updates

Tip

Many mobile devices stop receiving operating system updates long before their hardware becomes obsolete. When making purchasing decisions, consider manufacturers with a strong track record of providing long-term update support. Currently, Apple's iOS devices, Google's Pixel phones, and Samsung's premium Galaxy devices typically receive updates for longer periods.

Application Update Strategies

Managing Updates for Common Software

Different applications use various methods for updates:

  1. Microsoft Office:
    • Office apps check for updates automatically
    • Open any Office app > File > Account > Update Options > Update Now
    • For Microsoft 365, updates are frequent and automatic by default
  2. Web browsers:
    • Chrome: Menu > Help > About Google Chrome
    • Firefox: Menu > Help > About Firefox
    • Edge: Menu > Help and feedback > About Microsoft Edge
    • Safari: Updates through macOS Software Update
  3. Adobe applications:
    • Use the Creative Cloud desktop application
    • Configure update preferences by clicking the gear icon > Preferences > Apps
  4. Security software:
    • Antivirus and security tools typically update automatically
    • Verify update settings in the application's settings or preferences menu
    • Check that virus definitions are updating (typically daily)

Using Update Management Tools

Third-party tools can help manage updates for multiple applications:

  1. Windows-specific tools:
    • Patch My PC: Scans for outdated software and helps update multiple applications
    • Ninite: Creates custom installers for multiple programs that keep them updated
    • SUMo (Software Update Monitor): Checks for updates to installed software
  2. macOS-specific tools:
    • MacUpdater: Scans for outdated applications
    • AppFresh: Checks for updates across many Mac applications
  3. Cross-platform tools:
    • Chocolatey (Windows): Command-line package manager that can update multiple apps
    • Homebrew (macOS): Package manager that helps update applications and utilities

App Store Updates

Centralised app stores simplify the update process:

  1. Microsoft Store (Windows):
    • Open Microsoft Store > Library > Get updates
    • Configure automatic updates in Microsoft Store > Settings
  2. Mac App Store:
    • Open App Store > Updates tab
    • Configure automatic updates in System Preferences > Software Update > Advanced
  3. Apple App Store (iOS/iPadOS):
    • Open App Store > Profile icon > Available Updates
    • Enable automatic updates in Settings > App Store > App Updates
  4. Google Play Store:
    • Open Play Store > Profile icon > Manage apps & device > Updates available
    • Configure auto-updates in Play Store > Settings > Network preferences > Auto-update apps

Warning

Be cautious about programs that offer to "update all drivers" or fix "outdated drivers." Many of these applications use scare tactics to convince you to buy them and may install unnecessary or potentially incompatible drivers. For hardware drivers, it's generally best to get updates from your device manufacturer or through Windows Update.

Driver Update Best Practices

When to Update Drivers

Hardware drivers need a more cautious approach than other software updates:

  1. Signs you may need a driver update:
    • Hardware not functioning correctly or missing features
    • System instability when using specific hardware
    • Poor performance from components like graphics cards
    • Security bulletins from the manufacturer
  2. The "don't fix what isn't broken" principle:
    • If hardware is working properly, consider deferring driver updates
    • Research specific driver versions before updating critical components
    • Be especially cautious with graphics, chipset, and network drivers
  3. Create restore points before driver updates:
    • In Windows, type "Create a restore point" in the search box
    • Click "Create" and name the restore point before installing drivers

How to Update Drivers Safely

Follow these guidelines for the safest driver update experience:

  1. Windows drivers:
    • Use Windows Update as the primary source (Settings > Windows Update > Advanced options > Optional updates)
    • For graphics cards, use the manufacturer's official software (NVIDIA GeForce Experience, AMD Radeon Software, Intel Driver & Support Assistant)
    • For other hardware, download drivers from the manufacturer's website, not third-party sites
  2. macOS drivers:
    • Apple manages most drivers through macOS updates
    • For specific devices, check the manufacturer's website for macOS-compatible drivers
  3. Driver rollback if problems occur:
    • In Windows, open Device Manager > Right-click the problematic device > Properties > Driver tab > Roll Back Driver
    • If rollback isn't available, use System Restore to return to the restore point you created

Update Troubleshooting

Windows Update Issues

Common Windows Update problems and their solutions:

  1. Updates failing to install:
    • Use the Windows Update Troubleshooter: Settings > Troubleshoot > Other troubleshooters > Windows Update
    • Run the DISM and SFC tools in Command Prompt (Admin):
      DISM.exe /Online /Cleanup-image /Restorehealth
      sfc /scannow
    • Clear the Windows Update cache manually:
      • Stop the Windows Update service in Services
      • Delete files in C:\Windows\SoftwareDistribution\Download
      • Restart the Windows Update service
  2. Updates stuck downloading or installing:
    • Restart your computer and try again
    • Temporarily disable antivirus software
    • Try using the Media Creation Tool for feature updates
  3. System becomes unstable after updates:
    • Use System Restore to revert to a previous state
    • Uninstall recent updates: Settings > Windows Update > Update history > Uninstall updates
    • Boot into Safe Mode to diagnose driver-related issues

macOS Update Issues

Common macOS update problems and their solutions:

  1. Updates failing to download:
    • Check internet connection stability
    • Ensure adequate free disk space (at least 20GB recommended)
    • Try downloading in Safe Mode (hold Shift during startup)
  2. Updates failing to install:
    • Reset the NVRAM/PRAM: Restart while holding Option+Command+P+R
    • Use Recovery Mode to reinstall macOS: Restart while holding Command+R
    • Install from a bootable installer if normal updates fail
  3. Problems after installing updates:
    • Boot in Safe Mode to check if issues persist
    • Run Disk Utility to verify and repair disk issues
    • Try creating a new user account to determine if the issue is user-profile related

Application Update Issues

Troubleshooting application update problems:

  1. Applications won't update:
    • Ensure you have administrator privileges
    • Close the application completely (check Task Manager/Activity Monitor)
    • Temporarily disable antivirus software
    • Reinstall the application if updates consistently fail
  2. Update crashes the application:
    • Look for compatibility notes in the update documentation
    • Check for known issues on the developer's website or forums
    • Restore from a backup or reinstall the previous version if possible
  3. Missing features after updates:
    • Check if features were deprecated or moved in the new version
    • Look for alternative ways to access functionality
    • Contact the software developer's support if features were removed unexpectedly

Tip

For critical business applications, always read update release notes before updating and consider testing updates in a non-production environment first. Many organisations delay updates to business-critical software until the updates have been proven stable in wider use.

Strategic Update Management

Balancing Security and Stability

Finding the right update approach for your needs:

Update Strategy Advantages Disadvantages Best For
Install all updates immediately Maximum security protection
Access to latest features
Always up-to-date
Potential stability issues
Unpredictable timing
Frequent restarts
High-risk environments
Security-focused users
Personal devices
Install security updates only Good security posture
Fewer major changes
More stable experience
Missing new features
Eventual feature gap
Still requires restarts
Business environments
Stability-focused users
Specialised systems
Defer updates briefly (1-4 weeks) Let others find initial bugs
More predictable scheduling
Balanced approach
Temporary vulnerability window
Requires manual monitoring
Update backlog potential
Most personal users
Small businesses
General-purpose systems
Minimal update strategy Maximum stability
Complete control
No surprise changes
Significant security risk
Growing feature gap
Eventual compatibility issues
Specialised systems
Air-gapped networks
Legacy software dependencies

Creating an Update Schedule

Develop a consistent approach to managing updates:

  1. Personal devices:
    • Set aside a specific time each week or month for updates
    • Use automatic updates for security patches
    • Schedule feature updates during periods of lower usage
  2. Small business approach:
    • Create a schedule that aligns with business cycles
    • Test updates on non-critical systems first
    • Document update procedures for consistency
    • Maintain backup capabilities for critical systems
  3. Critical systems considerations:
    • Schedule updates during maintenance windows
    • Test thoroughly in development environments
    • Have rollback procedures documented and tested
    • Consider update staging (group systems to update in waves)

Backup Strategies for Safe Updates

Protect against update failures with proper backup procedures:

  1. Before any major update:
    • Back up important files to external media or cloud storage
    • Create system images or full backups for easy recovery
    • Document current configurations and settings
  2. Windows-specific backup options:
    • Create system restore points before updates
    • Use File History for continuous file backup
    • Create system images with Backup and Restore
  3. macOS-specific backup options:
    • Use Time Machine for complete backups
    • Create a bootable clone using tools like Carbon Copy Cloner or SuperDuper
  4. Application data backups:
    • Export settings and preferences when possible
    • Back up application-specific data folders
    • Document customisations and configurations

Important

Never proceed with major operating system updates without having verified, working backups of your important data. Even well-tested updates can sometimes fail due to unique hardware and software combinations or unexpected issues during the update process.

The Future of Software Updates

Emerging Update Technologies

The update landscape is evolving with new approaches:

  1. Differential and delta updates: Only downloading changed portions of software to reduce bandwidth use and installation time.
  2. Containerisation: Isolating applications in containers to reduce update-related dependencies and conflicts.
  3. Feature delivery systems: Separating feature updates from security updates to allow more granular control.
  4. AI-driven update prioritisation: Using machine learning to determine which devices need specific updates most urgently.
  5. Progressive rollouts: Gradually releasing updates to small percentages of users to detect problems before wide distribution.

End-of-Support Planning

Prepare for when software reaches its end-of-support date:

  1. Track end-of-support dates: Keep a list of critical software and their support timelines.
  2. Develop migration strategies: Plan ahead for moving to newer versions or alternative software.
  3. Budget for necessary upgrades: Include future software needs in financial planning.
  4. Evaluate extended support options: Some vendors offer extended support for a fee.
  5. Consider security implications: Implement additional security measures for systems running unsupported software if upgrading isn't immediately possible.

Need Help Managing Your Updates?

If you're struggling with update-related issues or want to develop a more effective update strategy for your personal or business systems, our technicians can help. We offer remote support to resolve update failures, optimise update settings, and implement backup solutions to ensure your updates go smoothly.

Book a Support Session

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Reminder

These guides are provided as general information only. Your specific update needs may vary depending on your system configuration and usage patterns. If you're uncomfortable performing any steps, please book a support session.

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