Important
Time is critical when recovering deleted files. The longer you wait, the higher the chance that your deleted files may be overwritten by new data. Stop using the affected device or drive immediately until you've attempted recovery.
Understanding File Deletion
Before diving into recovery methods, it's helpful to understand what actually happens when you delete a file:
- Initial deletion: When you delete a file, the operating system doesn't immediately erase the data. Instead, it marks the space as available for new data and removes the file from directory listings.
- Temporary storage: On most systems, deleted files go to a temporary holding area (Recycle Bin in Windows, Trash in macOS) where they remain recoverable until you empty this area.
- Permanent deletion: Even after emptying the Recycle Bin/Trash or using Shift+Delete (bypassing the Recycle Bin), the actual data still exists on the storage device until it's overwritten by new data.
Technical Insight
When a file is "deleted," the operating system simply removes the reference to that file in the file allocation table or similar index. The actual data remains intact on the disk until that space is needed for new data. This is why prompt action increases recovery chances.
Quick Recovery Options by Platform
Different operating systems offer various built-in recovery options. Here's an overview of what's available on major platforms:
Windows
Built-in options:
- Recycle Bin
- File History (Windows 10/11)
- Previous Versions
- OneDrive Recycle Bin
macOS
Built-in options:
- Trash
- Time Machine backups
- iCloud recently deleted
- Terminal commands
Mobile Devices
Built-in options:
- Recently Deleted folder (iOS Photos)
- Trash folder (Android Photos)
- Cloud backup services
- Manufacturer recovery apps
Cloud Storage
Recovery features:
- Google Drive Trash
- OneDrive Recycle Bin
- Dropbox Deleted Files
- Version history
Quick Action Plan
Windows: Step-by-Step Recovery Methods
Method 1: Recover from the Recycle Bin
The simplest recovery method is checking the Recycle Bin:
- Open the Recycle Bin by double-clicking its icon on the desktop
- Browse or search for the deleted file
- Right-click the file and select "Restore" to return it to its original location
- Alternatively, drag and drop the file from the Recycle Bin to your desired location
Method 2: Windows File History (Windows 10/11)
If you've enabled File History, you can recover previous versions of files:
- Navigate to the folder where the deleted file was originally located
- Click on the "Home" tab in File Explorer
- Click "History" (or press Alt+H, then H)
- Browse through available backups using the arrows
- Select the file(s) you want to restore
- Click the green restore button to recover the file to its original location
Tip
If you can't find the History button, File History might not be enabled on your system. You can enable it for future protection by going to Settings > Update & Security > Backup > Add a drive (Windows 10) or System Settings > Storage > Backup options (Windows 11).
Method 3: Previous Versions
Windows maintains shadow copies that can sometimes help recover files:
- Right-click on the folder that contained your deleted file
- Select "Restore previous versions"
- Look for a version from before the file was deleted
- Double-click the version to open it and check if your file is there
- Copy the file from the previous version to your desired location
Method 4: OneDrive Recovery
If you use OneDrive, check its Recycle Bin:
- Go to OneDrive in your web browser
- Sign in with your Microsoft account
- Click on "Recycle bin" in the left sidebar
- Find your deleted file
- Select it and click "Restore"
macOS: Step-by-Step Recovery Methods
Method 1: Recover from the Trash
The first place to check is the Trash:
- Click the Trash icon in the Dock
- Browse for your deleted file
- Right-click the file and select "Put Back" to restore it to its original location
- Or drag the file from the Trash to your desired location
Method 2: Time Machine Backups
If you use Time Machine for backups:
- Connect your Time Machine backup drive if it's not already connected
- Navigate to the folder where your file was located
- Click the Time Machine icon in the menu bar and select "Enter Time Machine"
- Use the timeline on the right edge of the screen to navigate to a date before the file was deleted
- Select the file and click "Restore" to recover it to its original location
Method 3: iCloud Recovery
For files stored in iCloud:
- Go to iCloud.com in your web browser
- Sign in with your Apple ID
- Click on the app that contained your deleted file (e.g., iCloud Drive, Photos)
- Look for a "Recently Deleted" folder or section
- Select your file and click "Recover"
Note
iCloud keeps deleted files for 30 days before permanently removing them.
Method 4: Terminal Recovery Commands
For advanced users comfortable with Terminal:
- Open Terminal (Applications > Utilities > Terminal)
- Use the
cd
command to navigate to the directory where your file was deleted - Type:
ls -la
to see if the file is still present but hidden - If you're trying to recover from an external drive, you might try data recovery tools accessed via Terminal
Warning
Terminal commands are powerful and can potentially cause data loss if used incorrectly. Only use this method if you're familiar with command-line operations or follow instructions carefully.
Mobile Device Recovery
iOS (iPhone/iPad) Recovery
For recovering deleted files on iOS devices:
Photos and Videos:
- Open the Photos app
- Scroll down and tap on "Recently Deleted" album
- Select the photos/videos you want to recover
- Tap "Recover" to restore them to your library
Files and Documents:
- Open the Files app
- Tap "Recently Deleted" in the sidebar or "Browse" section
- Select the files you want to recover
- Tap "Recover"
Other Data Types:
- Check app-specific trash folders for apps like Notes, Mail, etc.
- Check iCloud.com for recoverable files if iCloud backup is enabled
- Restore from iTunes/Finder backup by connecting your device to a computer
- Use the "Reset & Restore" function in iOS settings to restore from a cloud backup
Android Recovery
For recovering deleted files on Android devices:
Photos and Videos:
- Open the Google Photos app
- Tap "Library" at the bottom
- Tap "Trash" or "Bin"
- Select the photos/videos you want to recover
- Tap "Restore" to move them back to your gallery
Files and Documents:
- Open the Google Files app or your device's default file manager
- Look for a "Trash" or "Recently Deleted" section
- Select the files you want to recover
- Tap "Restore" or "Recover"
Tip
Many Android manufacturers include their own recovery tools. Check your device's app store for recovery apps provided by Samsung, Xiaomi, Huawei, or other manufacturers.
Cloud Storage Recovery
Most cloud storage services offer recovery options for deleted files:
Google Drive
- Go to Google Drive in your web browser
- Click "Trash" or "Bin" in the left sidebar
- Right-click the file you want to recover
- Select "Restore" to move it back to its original location
Note
Google Drive keeps deleted files for 30 days. For Google Workspace users, administrators may be able to recover files deleted within the last 25 days.
Dropbox
- Go to Dropbox in your web browser
- Click "Deleted files" in the left sidebar
- Select the file you want to recover
- Click "Restore"
OneDrive
- Go to OneDrive in your web browser
- Click "Recycle bin" in the left sidebar
- Select the file(s) you want to recover
- Click "Restore"
iCloud Drive
- Go to iCloud.com in your web browser
- Click "iCloud Drive"
- Click "Recently Deleted" in the bottom-right corner
- Select the file(s) you want to recover
- Click "Recover"
Using File Recovery Software
If the above methods don't work, specialised recovery software might help. Here's how to use recovery software effectively:
Important Warning
Do not install recovery software on the same drive where your deleted files were stored. Doing so might overwrite the deleted data you're trying to recover. Install it on a different drive or use portable versions that run without installation.
Popular Recovery Software Options
There are many file recovery programs available with varying capabilities and price points:
Software | Platform | Free Version | Best For |
---|---|---|---|
Recuva | Windows | Yes (limited) | General file recovery, easy to use for beginners |
Disk Drill | Windows, macOS | Yes (preview only) | Comprehensive recovery with good interface |
TestDisk & PhotoRec | Windows, macOS, Linux | Yes (fully free) | Advanced users, powerful but technical |
R-Studio | Windows, macOS, Linux | No (trial version) | Professional recovery, complex cases |
EaseUS Data Recovery | Windows, macOS | Yes (up to 2GB) | Comprehensive recovery with intuitive interface |
Using Recovery Software: General Steps
While specific steps vary by program, here's a general approach:
- Preparation: Download the recovery software to a different drive than the one containing your deleted files
- Installation: Install the software (or use a portable version) following the provided instructions
- Drive Selection: Launch the software and select the drive or partition where your deleted files were stored
- Scan: Initiate a scan (most software offers quick scan and deep scan options)
- File Review: Browse through the recovered files (usually organised by file type or original folder structure)
- Recovery: Select the files you want to recover and save them to a different drive than the original
Recovery Tips
Recovery software often finds files with original filenames lost. Look at file previews (when available) to identify your files. Recovered files might have generic names like "file0001.jpg" instead of their original names.
Recovering from Different Storage Types
Hard Drives (HDD) vs. Solid State Drives (SSD)
Recovery techniques differ based on storage technology:
Hard Disk Drives (HDD)
- Generally easier to recover data from
- Data remains physically present until overwritten
- Higher chance of successful recovery even after some time
- Standard recovery software usually works well
Solid State Drives (SSD)
- More challenging for data recovery
- Use TRIM function that can erase data blocks shortly after deletion
- Recovery success rate declines significantly after TRIM has run
- Specialised SSD recovery software may be required
SD Cards and USB Flash Drives
For recovering from removable media:
- Stop using the device immediately after noticing files are missing
- Connect the device to a computer
- Use recovery software designed for flash media
- Consider write-protection (if available) before connecting to prevent overwrites
Caution
Flash media (SD cards, USB drives) have limited write cycles and can fail suddenly. Always maintain backups of important data stored on these devices.
Prevention: Best Practices to Avoid Data Loss
The best recovery is the one you never need. Implement these strategies to minimise the risk of permanent data loss:
Regular Backup Strategy
Implement the 3-2-1 backup rule:
- 3 copies of your data
- On 2 different media types
- With 1 copy stored off-site or in the cloud
Automatic Backup Solutions
- Windows: Enable File History or use Windows Backup
- macOS: Set up Time Machine with an external drive
- Cross-platform: Use cloud backup services like Backblaze, iDrive, or Carbonite
- Mobile: Enable automatic backup to Google Drive, iCloud, or similar services
File Management Best Practices
- Use the "Save As" function instead of deleting and recreating files
- Implement version control for important documents
- Consider enabling file versioning in cloud storage services
- Use "soft delete" practices: Move to trash/recycle bin first before emptying
- Clear recycle bins and trash folders on a schedule rather than immediately
Tip
Create a "To Delete" folder and move files there instead of deleting them immediately. Set a reminder to review this folder monthly and only then permanently delete files you're certain you don't need.
When to Seek Professional Help
Some situations call for professional data recovery services:
Signs You Need Professional Recovery
- Physical damage to storage media (drops, water damage, etc.)
- Strange noises from hard drives (clicking, grinding)
- Drive not recognised by computer
- Failure of multiple recovery software attempts
- Critically important data that justifies the cost
What to Expect from Professional Services
- Initial assessment and quote (often free)
- Recovery performed in clean room environments for physical issues
- Higher cost but better success rate for difficult cases
- Usually includes a confidentiality agreement
- Often offers "no recovery, no fee" guarantees
Cost Consideration
Professional data recovery typically costs between £300-£1000+ depending on the complexity. Before proceeding, assess the value of the lost data against the recovery cost.
Need Help Recovering Lost Files?
If you've tried these methods without success, our technicians can assist with more advanced recovery techniques. We can guide you through software recovery options remotely or recommend professional services for severe cases.
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Reminder
These guides are provided as general information only. Your specific issue may require professional diagnosis. If you're uncomfortable performing any steps, please book a support session.