Transferring Data Between Devices

In today's digital ecosystem, most of us use multiple devices - computers, smartphones, tablets, and more. Whether you're upgrading to a new device, sharing files with colleagues, or simply wanting access to your data across all your devices, knowing how to transfer files efficiently and securely is an essential skill. This guide will walk you through various methods to move your data between different devices and platforms.

Choosing the Right Transfer Method

Selecting the most appropriate method to transfer your data depends on several factors:

How to Choose Your Transfer Method

File size and quantity: Small files can be easily shared via messaging apps or email, while large amounts of data may require external drives or direct connections.
Internet connection: Cloud-based methods require reliable internet access, while physical transfers don't.
Device compatibility: Some methods work better between specific operating systems (e.g., AirDrop for Apple devices).
Security requirements: Sensitive data might require encrypted transfers or physical media that you can control.
Convenience vs. speed: Cloud transfers are convenient but can be slower than direct connections.

Below, we've summarised the main data transfer methods with their key characteristics:

Transfer Method Best For Pros Cons
Cloud Services Regular syncing across multiple devices Accessible anywhere, automatic backup, easy sharing Requires internet, monthly costs for large storage, privacy concerns
External Storage Large file transfers, offline backups No internet needed, high capacity, one-time cost Can be lost or damaged, requires physical access
Direct Device Connections Fast transfers between specific devices Very fast, no internet required, high security Requires compatible hardware/software, devices must be close
Email/Messaging Quick sharing of small files Universal, easy to use, no extra software needed File size limitations, not suitable for bulk transfers
Network Sharing Transfers between devices on the same network Good speed, no external hardware needed Setup can be complex, requires devices on same network
Specialised Transfer Apps Cross-platform transfers with specific needs Optimised for specific use cases, often user-friendly Requires installation, may have subscription costs

Cloud-Based Transfer Methods

Cloud services offer a convenient way to transfer and sync files across multiple devices:

Google Drive

Free Storage: 15GB (shared with Gmail and Google Photos)

Platforms: Windows, macOS, Android, iOS, Web

Best for: Google Workspace users, documents, spreadsheets

File size limit: 5TB per file (if under 100GB in total)

Dropbox

Free Storage: 2GB

Platforms: Windows, macOS, Linux, Android, iOS, Web

Best for: File sharing, collaboration, version history

File size limit: No limit via desktop (250GB via web)

OneDrive

Free Storage: 5GB

Platforms: Windows (built-in), macOS, Android, iOS, Web

Best for: Microsoft 365 users, Windows integration

File size limit: 250GB per file

iCloud

Free Storage: 5GB

Platforms: macOS, iOS (built-in), Windows (limited), Web

Best for: Apple ecosystem users

File size limit: 50GB per file

Steps for Using Cloud Storage for File Transfers

  1. Set up account and install:
    • Sign up for your chosen cloud service
    • Download and install the desktop application on your computers
    • Install the mobile app on your smartphones/tablets
    • Sign in to the same account on all devices
  2. Upload files from source device:
    • Open the cloud storage app/folder on your source device
    • Drag and drop files into the cloud storage folder
    • Wait for the upload to complete (indicated by sync icons)
  3. Access files on destination device:
    • Open the cloud storage app on your destination device
    • Files should appear automatically after syncing completes
    • You can then download/move files to local storage if desired

Tip

To save internet bandwidth, organise files into folders before uploading. This makes it easier to selectively download only what you need on other devices, rather than syncing everything.

Using File Transfer Services

For occasional file transfers without creating accounts, consider these services:

  • WeTransfer: Send up to 2GB free (no account required) with links valid for 7 days
  • Firefox Send: End-to-end encrypted file sharing with expiration options
  • SendAnywhere: Uses 6-digit keys for quick transfers between devices
  • Bitwarden Send: Secure file sharing with end-to-end encryption (free up to 100MB)

Direct Device-to-Device Transfers

When both devices are physically close to each other, direct transfer methods offer speed and convenience:

Apple Ecosystem: AirDrop

For transfers between Apple devices (Mac, iPhone, iPad):

  1. Enable AirDrop:
    • On iOS/iPadOS: Swipe down from top-right corner to open Control Center, press and hold the connectivity section, tap AirDrop, and select "Contacts Only" or "Everyone"
    • On macOS: Open Finder, click AirDrop in the sidebar, and choose your visibility option
  2. Send files:
    • Select the file(s) you want to share
    • Tap the Share button (square with an arrow)
    • Nearby AirDrop-enabled devices will appear
    • Tap the recipient's device
  3. Receive files:
    • A notification appears on the recipient's device
    • Tap "Accept" to receive the file
    • Files are saved to the appropriate location based on file type (Photos app for images, Downloads folder for documents)

Tip

AirDrop works best when both devices are unlocked and have Bluetooth and Wi-Fi enabled. For older Macs (2012 or earlier), both devices must be signed in to the same Apple ID.

Android Nearby Share

For transfers between Android devices (and some Chromebooks):

  1. Enable Nearby Share:
    • Go to Settings > Google > Devices & sharing > Nearby Share
    • Turn on Nearby Share and set your device visibility preference
  2. Send files:
    • Open the file you want to share
    • Tap the Share icon
    • Select "Nearby Share" from the sharing options
    • Nearby devices with Nearby Share enabled will appear
    • Tap the recipient's device
  3. Receive files:
    • A notification appears on the recipient's device
    • Tap "Accept" to receive the file
    • The file will be saved to your Downloads folder by default

Windows 10/11 Nearby Sharing

For transfers between Windows computers:

  1. Enable Nearby Sharing:
    • Go to Settings > System > Shared Experiences
    • Turn on Nearby Sharing
    • Choose who can share with you (Everyone nearby or My devices only)
  2. Send files:
    • Right-click on the file you want to share
    • Select "Share" from the context menu
    • Nearby devices with Nearby Sharing enabled will appear
    • Click on the recipient's device
  3. Receive files:
    • A notification appears on the recipient's device
    • Click "Save & Open" or "Save" to receive the file
    • Files are typically saved to the Downloads folder

Cross-Platform Direct Transfer Options

Information

When transferring files between different operating systems (e.g., Windows to Mac, Android to iPhone), you'll need third-party solutions or universal methods.

Quick Share/KDE Connect

Works across Windows, macOS, Linux, Android, and iOS:

  1. Install KDE Connect on all devices
  2. Connect devices on the same Wi-Fi network
  3. Pair the devices using the pairing request system
  4. Use the app's share or send file function to transfer files

Bluetooth Transfer

A universal but slower option available on most devices:

  1. Enable Bluetooth on both devices
  2. Pair the devices by confirming a code on both screens
  3. On the sending device, select the file, use the share function, and choose Bluetooth
  4. Select the receiving device from the list
  5. Accept the incoming file on the receiving device

Caution

Bluetooth transfers are significantly slower than Wi-Fi-based methods like AirDrop or Nearby Share. Only use Bluetooth for small files or when other methods aren't available.

Using External Storage Devices

External storage devices provide a reliable, offline method for transferring large amounts of data:

USB Flash Drives

Portable, affordable, and widely compatible:

  1. Connect the USB drive to your source device
  2. Open File Explorer (Windows) or Finder (Mac) to locate the drive
  3. Drag and drop files from your computer to the USB drive
  4. Safely eject the USB drive (click the eject icon or right-click and select "Eject")
  5. Connect the USB drive to your destination device
  6. Copy files from the USB drive to your destination device

Tip

Many modern Android phones support USB OTG (On-The-Go), allowing you to connect USB drives directly to your phone using an adapter. iPhones and iPads can connect to USB drives using a Lightning to USB adapter or USB-C directly on newer models.

External Hard Drives and SSDs

For larger capacity needs:

  1. Connect the external drive to your source device
  2. Follow the same process as USB flash drives for copying files
  3. For very large transfers (hundreds of GB), consider using file synchronisation software like FreeFileSync or GoodSync for more reliable transfers

SD Cards

Useful for cameras, phones, and devices with SD card slots:

  1. Insert the SD card into your source device (or use a card reader)
  2. Copy files to the SD card
  3. Safely eject the SD card
  4. Insert it into your destination device

Important

Always "Safely Remove" or "Eject" storage devices before physically disconnecting them to prevent data corruption. Wait for the confirmation message before unplugging.

Formatting Considerations

External storage devices must use a file system compatible with your devices:

File System Windows Compatibility macOS Compatibility Linux Compatibility Best For
NTFS Read & Write Read Only (without 3rd party software) Read & Write Windows-primary environments
HFS+ Read Only (with 3rd party software) Read & Write Read & Write (with software) macOS-only environments
APFS Very limited support Read & Write Read Only (with software) Newer macOS systems only
exFAT Read & Write Read & Write Read & Write Cross-platform, files >4GB
FAT32 Read & Write (4GB file size limit) Read & Write (4GB file size limit) Read & Write (4GB file size limit) Maximum compatibility but limited

Recommendation

For cross-platform compatibility, exFAT is generally the best choice. It works with Windows, macOS, and most modern devices without file size limitations. If you'll be using the drive with older devices, FAT32 provides the broadest compatibility but limits individual file sizes to under 4GB.

Network Transfer Methods

When devices are on the same network, you can transfer files without external hardware:

Windows to Windows: Network Sharing

  1. Enable File Sharing:
    • On both computers, go to Settings > Network & Internet > Sharing options
    • Turn on network discovery and file sharing
    • Save changes
  2. Share a Folder:
    • Right-click the folder you want to share
    • Select "Properties"
    • Go to the "Sharing" tab and click "Share..."
    • Select who you want to share with (e.g., "Everyone") and set permission level
    • Click "Share" then "Done"
  3. Access the Shared Folder:
    • On the other computer, open File Explorer
    • In the address bar, type \\[computer-name] or \\[IP-address]
    • Navigate to the shared folder and copy files as needed

Mac to Mac: File Sharing

  1. Enable File Sharing:
    • On both Macs, go to System Settings > General > Sharing > File Sharing
    • Toggle File Sharing on
    • Add folders to the "Shared Folders" list
    • Set appropriate permissions for users
  2. Connect to Shared Mac:
    • On the other Mac, open Finder
    • Click "Network" in the sidebar
    • Double-click the Mac you want to connect to
    • Click "Connect As..."
    • Enter your username and password if prompted
  3. Transfer Files:
    • Drag and drop files between folders as needed

Cross-Platform Network Sharing

SMB Protocol (Windows, Mac, Linux)

For sharing between different operating systems:

  1. Windows as Server: Follow the Windows sharing steps above
  2. Mac as Client:
    • In Finder, select Go > Connect to Server
    • Enter smb://[windows-computer-name] or smb://[IP-address]
    • Enter credentials when prompted
  3. Mac as Server:
    • In System Settings > Sharing, enable File Sharing
    • Click "Options" and enable "Share files and folders using SMB"
  4. Windows as Client:
    • In File Explorer, type \\[mac-name] or \\[IP-address] in the address bar

Security Note

Network sharing opens your files to others on the same network. Use strong passwords, limit sharing to specific users when possible, and disable sharing when not needed, especially on public networks.

File Transfer Protocol (FTP)

For more advanced or automated transfers:

  1. Set up an FTP server:
    • Install FTP server software like FileZilla Server (Windows) or enable FTP Sharing in System Preferences (Mac)
    • Configure user accounts and shared directories
  2. Connect from client:
    • Use an FTP client like FileZilla, Cyberduck, or WinSCP
    • Enter the server address, username, and password
    • Drag and drop files between the local and remote panels

Mobile Device Transfer Methods

iPhone/iPad to Computer

Using Cable Connection

  1. Connect your iPhone/iPad to your computer using a Lightning or USB-C cable
  2. On Windows:
    • Open File Explorer
    • Navigate to "This PC" and locate your iOS device
    • Browse to the DCIM folder to access photos and videos
    • Copy files to your computer as needed
  3. On Mac:
    • Photos app should open automatically
    • Select the photos you want to import and click "Import Selected" or "Import All New Items"
    • For other file types, use iTunes or the Finder (macOS Catalina and later)

Using iCloud

  1. Enable iCloud Photos on your iPhone/iPad (Settings > [your name] > iCloud > Photos)
  2. On Windows, install iCloud for Windows and enable Photos
  3. On Mac, ensure iCloud Photos is enabled in Photos app preferences
  4. Photos will sync automatically when connected to Wi-Fi

Android to Computer

Using USB Connection

  1. Connect your Android device to your computer using a USB cable
  2. On your Android device, swipe down from the top to open notifications
  3. Tap the USB notification and select "File Transfer" or "MTP"
  4. On your computer, open File Explorer (Windows) or Android File Transfer app (Mac)
  5. Browse your device storage and copy files as needed

Using Google Drive/Photos

  1. Install Google Drive and/or Google Photos on your Android device
  2. Enable automatic backup of photos (in Google Photos settings)
  3. Upload files to Google Drive manually or set up automatic folders
  4. Access your files from any computer by logging into your Google account

Phone to Phone Transfers

iPhone to iPhone: Quick Start

For transferring all data to a new iPhone:

  1. Place the new iPhone near your current iPhone
  2. A "Set Up New iPhone" prompt will appear on your current iPhone
  3. Tap "Continue" and follow the on-screen instructions
  4. Scan the animation on the new iPhone with your current iPhone's camera
  5. Follow the setup process and choose "Transfer from iPhone" when prompted

Android to Android: Smart Switch (Samsung) or Phone Clone (Other brands)

  1. Install the manufacturer's transfer app on both phones:
    • Samsung: Smart Switch
    • Huawei/Honor: Phone Clone
    • Google Pixel: Built into setup process
    • Other Android: Look for "Clone," "Switch," or "Transfer" in your settings
  2. Open the app on both devices
  3. Select "Send" on your old phone and "Receive" on your new phone
  4. Follow the on-screen instructions to connect the devices
  5. Select the content you want to transfer
  6. Wait for the transfer to complete

iPhone to Android or Android to iPhone: Cross-Platform Apps

  1. Install a cross-platform transfer app on both devices:
    • Move to iOS (for Android to iPhone, during iPhone setup)
    • Send Anywhere
    • SHAREit
  2. Follow the app's instructions to connect devices
  3. Select files to transfer
  4. Wait for the transfer to complete

Note

When switching between iOS and Android, not all data types can be transferred directly. Apps, paid content, and some settings may need to be set up again on the new device.

Security Considerations

When transferring data, especially sensitive information, keep these security considerations in mind:

Protecting Sensitive Data

  • Encryption: Use encrypted transfer methods or encrypt files before transferring them
    • Windows: Use BitLocker to encrypt drives or 7-Zip to create encrypted archives
    • Mac: Use FileVault for drive encryption or create encrypted disk images with Disk Utility
    • Cross-platform: Use VeraCrypt or encrypted zip files with strong passwords
  • Public networks: Avoid transferring sensitive data over public Wi-Fi; use a VPN if necessary
  • Physical security: Keep USB drives and external storage devices secure; consider using devices with hardware encryption
  • Cloud security: Enable two-factor authentication for cloud accounts and check privacy policies

Virus and Malware Prevention

  • Scan files for malware before opening them on your destination device
  • Keep antivirus software updated on all your devices
  • Be cautious when using third-party file transfer services or apps
  • Don't use USB drives from untrusted sources

Warning

To protect your data, always backup important files before large transfers, and never leave open USB drives or external hard drives containing sensitive information unattended, particularly in public places.

Troubleshooting Common Transfer Issues

Files Won't Copy or Transfer Fails

  • Insufficient space: Check available storage on the destination device
  • File permission issues: Ensure you have read permission for source files and write permission for the destination
  • File name restrictions: Some systems don't allow certain characters (/, \, :, *, ?, ", <, >, |) in file names
  • File size limits: FAT32 has a 4GB per-file limit; email attachments typically limit to 25MB
  • Corrupted files: Run a disk check on the source drive

Slow Transfer Speeds

  • USB connection: Try a different USB port (USB 3.0+ ports are much faster than USB 2.0)
  • Network congestion: Check your network speed and try during off-peak hours
  • Drive performance: External HDDs are slower than SSDs; older drives may have degraded performance
  • Too many small files: Compressing multiple small files into one archive can improve transfer speed
  • Background processes: Check for other programs using disk or network resources

Device Not Recognised

  • Connection issues: Try different cables or ports
  • Driver problems: Update or reinstall device drivers
  • Device settings: Ensure the correct USB mode is selected on mobile devices
  • Format compatibility: Check if the destination system supports the source drive's file system

Need Help with Data Transfers?

If you're struggling with transferring data between your devices or encountering persistent issues, our technicians can help. We offer remote assistance to guide you through complex transfers, recover stuck files, or set up automated solutions for your ongoing needs.

Book a Support Session

Was this article helpful?

Reminder

These guides are provided as general information only. Your specific issue may require professional diagnosis. If you're uncomfortable performing any steps, please book a support session.

Back to Knowledge Base Data Backup Essentials